PRIVACY POLICY

Maka Energies Ltd | Effective Date: 8/10/2025 | Last Updated: 8/10/2025

1. INTRODUCTION

Maka Energies Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including when you request quotes or apply for career opportunities.

2. COMPANY INFORMATION

Company Name: Maka Energies Ltd Address: Plot No. 68 Umulu Kalulushi-District, Zambia Contact: omicroneletricals@gmail.com | +260 966 787 930 | +260 955 432 663

3. INFORMATION WE COLLECT

3.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

For Quote Requests:

- Full name - Email address - Phone number - Physical address - Company name (if applicable) - Project details and energy requirements - Property specifications - Preferred contact method and times

For Career Applications:

- Full name - Email address - Phone number - Physical address - Resume/CV - Cover letter - Educational background - Work experience - References - National Registration Card number (for verification purposes) - Any other information you choose to provide

3.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including: - IP address - Browser type and version - Operating system - Pages visited and time spent - Date and time of visits - Referring website addresses - Device identifiers

4. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

4.1 Quote Requests

- Assess your energy needs and requirements - Prepare and provide customized quotes - Conduct site visits and technical assessments - Communicate with you about our services - Follow up on quote requests and proposals - Maintain records for business purposes

4.2 Career Applications

- Review and evaluate your application - Contact you regarding employment opportunities - Verify your qualifications and references - Comply with employment and labor law requirements - Maintain recruitment records

4.3 General Purposes

- Improve our website and services - Respond to your inquiries and requests - Send you important information about our services - Comply with legal obligations - Protect against fraud and unauthorized access - Analyze website usage and performance

5. HOW WE SHARE YOUR INFORMATION

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

5.1 Service Providers

We may share information with trusted third-party service providers who assist us in: - Website hosting and maintenance - Email communications - Data analysis and storage - Background checks for employment (with consent) - Technical assessments and site surveys

5.2 Legal Requirements

We may disclose your information if required to do so by law or in good faith belief that such action is necessary to: - Comply with legal process or government requests - Enforce our Terms of Use - Protect the rights, property, or safety of Maka Energies Ltd, our users, or others - Investigate fraud or security issues

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Quote Information: Retained for 7 years for business records and potential future services Career Applications: Retained for 2 years or as required by employment law Website Analytics: Retained for 2 years for performance analysis

7. DATA SECURITY

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include: - Encryption of sensitive data - Regular security assessments - Access controls and authentication - Staff training on data protection - Secure data storage and transmission However, please note that no method of transmission over the internet or electronic storage is 100% secure.

8. YOUR RIGHTS

Under Zambian law and international best practices, you have the following rights regarding your personal information: - Right to Access: Request copies of your personal information - Right to Rectification: Request correction of inaccurate information - Right to Erasure: Request deletion of your personal information (subject to legal requirements) - Right to Restrict Processing: Request limitation of how we use your information - Right to Object: Object to certain types of processing - Right to Data Portability: Request transfer of your data to another organization - Right to Withdraw Consent: Withdraw consent for processing based on consent To exercise these rights, please contact us using the information provided below.

9. INTERNATIONAL DATA TRANSFERS

If we transfer your personal information outside of Zambia, we will ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

10. CHILDREN'S PRIVACY

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

11. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any material changes by: - Posting the updated policy on our website - Sending email notification (where appropriate) - Updating the "Last Updated" date at the top of this policy Your continued use of our website after any changes constitutes acceptance of the updated Privacy Policy.

13. CONTACT INFORMATION

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: Maka Energies Ltd Email: omicroneletricals@gmail.com Phone: +260 966 787 930 | +260 955 432 663 Address: Plot No. 68 Umulu Kalulushi-District, Zambia

15. COMPLAINTS

If you believe we have not handled your personal information in accordance with this Privacy Policy or applicable laws, you have the right to lodge a complaint with the relevant supervisory authority in Zambia. By using this website, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by it.